It’s important to make sure that age restricted items (alcohol, tobacco) don’t make it into the hands of minors. For this reason, we may ask for a customer’s date of birth if an age restricted item goes into their order basket. We also ask our riders to comply with a “challenge all” standard for deliveries of these age restricted items. This means all customers, whatever their age, will be asked by the rider on delivery to provide identification showing proof of age to receive age restricted items.
Our riders are required to input the customer’s date of birth into the Anuvr rider app to be able to mark an order as complete, however this information won’t be available to the rider after this time. Riders do not need to take a photo of the customer’s ID. Our riders are subject to data protection obligations and will only have access to limited customer information required for delivery. We also ensure that our riders receive guidance on keeping customer personal data safe.
