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Marketplace
Marketplace
A guide for shopping with our retail partners
About Anuvr Marketplace
What is Anuvr Marketplace?
Using Anuvr Marketplace
How does it work?
What times can I order for?
Why doesn't Anuvr accept cash?
Do I have to tip?
Is there a minimum spend?
Do you charge the same prices as the store does in the store?
Can I place orders in advance?
What if I want to cancel my order?
Questions about my order
What if something is wrong with my order?
What if I want to add something to my order?
What if my order is late?
What if I’m not around when my rider arrives?
Fees on Anuvr
How do fees work on Anuvr?
Age Restricted Items
Are CBD products available on Anuvr?
Are CBD products available on Anuvr?
Anything else?
What if I have allergies?
When will you be delivering in my area?
Does Anuvr offer company accounts?
Payments
What do I do if I have a charge I do not recognise?
Why do I still see a charge for a cancelled order?
How do I check the status of my refund?
Food Safety
I was sick after consuming food. What do I do?
I found a foreign object in my food. What do I do?
I had an allergic reaction after consuming my food
Complaints about a Rider
Complaints about a Rider
