If you had an issue with one of our riders you would like to let us know about, you can contact us through Order Help. Click on "Contact Us" to complete the form and provide us with answers to the following questions so our team can help:
a short description of the incident;
location of the incident (town/city and street);
time and date of the incident (the more specific, the better);
whether this was a Cyclist/Scooter/Motorbike/Car; and
anything else that can help us to identify the rider.
We will investigate the matter and a member of our team will reach out to you.